TERMS AND CONDITIONS: Get Closer Promotion #GetCloser – uMfolozi Big 5 Game Reserve by Mantis

Please read these terms and conditions carefully. The terms and conditions set out below apply to all participants submitting entries for the Get Closer, (“the Promotion”) conducted by the Mantis Collection, 260 Walmer Boulevard, South End, Port Elizabeth, South Africa, 6001, Tel: +27 (0) 41 404 9300 (‘’the Promoter”).


  1. Participation in the Promotion constitutes your acceptance of these terms and conditions. All information relating to this Promotion and published on Facebook will form part of the terms and conditions of entry.
  2. The Promotion will run from 14th December 2018 until 28 February 2019. No entries received after midnight 28 February 2019 on will be accepted.
  3. To enter the competition on Facebook:
    1. Like our Facebook page
    2. Tag 3 friends
    3. Share the competition post
    4. Please note that your social media profile must be set to public in order to qualify
  4. To enter the competition on Instagram:
    1. Like the competition post
    2. Follow umfolozi_reserve
    3. Tag 3 friends
  5. The Promoters will not be responsible for any non-delivery of entries.
  6. The first share is your only entry but the post can be shared multiple times.
  7. A person may not win more than one prize in the Promotion, nor shall any member of such person’s family (including, but not limited to spouses, children, parents, aunts, uncles, cousins, grandparents, in-laws, etc.), friends or acquaintances residing at the same address, on the same property (including communes) or within a 2km radius.  The Promoters reserve the right to withhold prizes from any such person, and to reclaim any such prize if a breach of this rule is subsequently discovered.
  8. Any dispute with number, e-mail or profile ownership (such as more than one individual claiming to be the same owner – verbally or otherwise) will result in immediate disqualification of both the number, email or profile and the individuals and no negotiations will be entered into.
  9. The Promoters are not responsible for any errors, non-deliveries or crossed lines caused by cellular phone service providers or networks and cannot be held liable for any resulting errors or prize misallocations.
  10. You may only enter the Promotion as an individual; any entries that, in the Promoters’ absolute discretion, have been made via participation in a syndicate will be disqualified.
  11. Proof of eligibility, in the form of a valid South African identity book and any other requested documentation required to enter the Promotion, must be provided to the Promoters upon request. The Promoters reserve the right to disqualify anyone entering the Promotion that is not able to provide the requested documentation to the Promoters within 48 hours of the first request for documentation.
  12. You must enter the Promotion using your legal name, as stated on your South African Identity Document.  The Promoters reserves the right to disqualify anyone entering a competition using a false name.  By entering the Promotion, you hereby warrant that all information submitted by you is true, current and complete.
  13. 13. The prize package includes:
    1. Three nights’ accommodation for two at Mthembu Lodge, uMfolozi Big 5 Game Reserve, including breakfast, lunch and dinner.

    1. All snacks on activities and high teas.
    2. All drinks excluding French champagne, selected spirits and wine.
    3. Two game drives per day.
    4. Transfers from Biyela Main Gate to the lodge
    5. Any items not listed above will be for the winner’s own account (e.g. premium and imported liquors and wines, phone calls, community & conservation levy, and personal extras.
  14. All qualifying entries from the competition start date, until the end date will be compiled and entered into an audited random draw. Participants stand a chance to win 1 prize package.
  15. The audited random draw will take place on 1 March 2019, announced on 5 March 2019.
  16. The Promoters’ decision is final, and no correspondence will be entered into.
  17.  Winners will first be notified via direct message on Facebook and Instagram. Please ensure that your privacy settings allow for messages from non-friends. In the event that a winner is not contactable or does not reply to the Promoter within 48hrs of the first attempt to contact the winner, then such winner will forfeit their prize and another winner will be randomly selected and the same process as described herein will be followed.
  18. The announcement of a winner on Facebook and/or other social media does not constitute a ruling by the Promoters that the winner has complied with the rules. The Promoter may disqualify the entrant after the announcement should any rule transgressions be discovered. The Promoter is also not responsible for any name duplicates – all winners will be notified directly, should a participant’s name appear as part of the winner announcement, but they have not received a direct message on Facebook, they are not a winner.
  19. The following prize terms apply:  
    1. The prizes are subject to availability. Promotional images are merely a representation of the prize and the actual prize may vary. The promoter reserves the right to substitute any of the prizes for a different experience/item of similar value.
    2. Prizes are not transferrable or exchangeable and if not taken up for any reason, may be forfeited or be the subject of a separate draw or be allocated at the Promoters’ discretion to another winner.
  20. The package does not include flights or transportation to or from the destination. All cancellation conditions and fees apply. It is the winner’s responsibility to arrive at uMfolozi, Mthembu Lodge on time as no accommodation bookings will be rescheduled or replaced should the winner and accompanying traveller miss their flights or other means of transport for any reason whatsoever. The prize must be redeemed within the first 8 months of the winner receiving notification. Booking is subject to availability. The winner and travel companion must have valid South African Identity Documents at the time of receiving the direct message on Facebook and Instagram to confirm them as a winner to accept the prize. All transport costs are to be financed by the winner, including travel insurance, and any items of a personal nature. A landing strip is available in Ulundi and uMfolozi can arrange transport from there to Mthembu Lodge.
    1. Any costs incurred while travelling (not included in the package) are for the winner’s own account and will not be reimbursed.
  21. The Promotion is only open for entry by participants who are at least 18 years old, a South African citizen with a South African Identity Document and are residing in the Republic of South Africa during the period of the Promotion, up to and including the draw and prize redemption dates. If the participant is not in possession of a valid South African identity document or resident, the entry will be deemed as invalid.
  22. No director, member, partner, employee or agent of, or consultant to the Promoters or their subsidiaries, holding companies, divisions and/or associated companies or of the advertising or promotion agencies or any other person who directly or indirectly controls or is controlled by the Promoters or a supplier of goods and/or services in connection with the Promotion, or their spouses, life partners, business partners or immediate family members, may participate in the Promotion.
  23. All Participants and Winners indemnify the Promoters, its associated companies (directors, officers and employees) and agents, against any / all claims for any accident, injury, harm, death, damages, costs and/or loss, whether direct, indirect, consequential or otherwise, arising from any cause whatsoever connected to or arising from their participation in any way in this Promotion and the redemption of any prizes.
  24. Participants of this Promotion are voluntarily providing their personal information to the Promoters and the third-party service providers running the Promotion in conjunction with the Promoters. By entering this Promotion, participants authorise the Promoters and their Agencies to collect, store and use (not share) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication.
  25. By entering this Promotion, the participant consents that the Promoters may use names and images taken of the winners/participants for publicity purposes, without any further remuneration being payable to the winner.  All promotional material will become the sole property of the Promoters. However, the participant/winner has the right to decline participating in any promotional activity or to object to these images being used by written  notification to email mandisa.magwaxaza@mantiscollection.com. The written notification is to reach the Promoters by no later than the stipulated closing date.
  26. The Promoters to the extent allowed by Law, reserve the right to terminate this Promotion immediately and without notice; accept no responsibility for any tax commitments arising from the acceptance of a Prize/s and independent financial advice should be sought for such purpose; not be held responsible for any unforeseen costs with regard to the acceptance of a Prize/s besides that which is stipulated in the Promotion; to the extent allowed in Law, not guarantee, warrant or make any representations whatsoever regarding the Prize/s.
  27. If the Promoters are required by any legislation, to alter any aspect of the Promotion or to terminate the Promotion as a result of changes in legislation, the Promoters will have the right to terminate this Promotion with immediate effect and without notice of such termination. In such event all participants hereby waive any rights which they may have against the Promoters and acknowledge that they will have no recourse or claim of any nature whatsoever against the Promoters, its agents, contractors and/or sponsors.
  28. The Promoters reserve the right to carry out reasonable due diligence to confirm eligibility and help ensure that the use of any such person in advertising or publicity for the Promotion will not bring the Promoters or any of the Promoters’ brands into public disrepute, contempt, scandal or ridicule or reflect unfavorably on the Promotion as determined by Promoters in their sole discretion.
  29. The Promoters may refuse to award a prize to any participant/winner in the event that that they reasonably believe, in their sole discretion, that the winner is not eligible to win, fails to accept the prize, has acted in a manner that is not in the spirit of the Promotion, their conduct can be reasonably interpreted as scamming or circumventing the rules of the Promotion, if there is any suspicion of any irregularities or fraudulent activities, if it would be unlawful to award the prize or if the winner fails to accept the prize after 2 (two) attempts for any reason whatsoever, or the winner fails to provide the Promoters with the required information to hand over the prize. In any of these circumstances the winner will forfeit the prize, the Promoters’ decision shall be final, and no correspondence will be entered into. In addition, any entrants/participants/winners suspected of fraud will be disqualified from any future Promotions run by the Promoters or their associated agents.
  30. The Promoters will at its own discretion, be able to amend the terms and conditions or cancel the Promotion at any time during the duration of the Promotion.
  31. Neither the Promoters nor its agents or distributors will have any liability whatsoever, to any of the participants in relation to their participation in this Promotion.
  32. Please note that in addition to these Competition Terms and Conditions, the terms and conditions and rules applicable to Facebook (www.facebook.com).
  33. The onus rests on the participants to check the following site for updates to the Terms and Conditions:
  34. For help or enquiries please email mandisa.magwaxaza@mantiscollection.com or call the helpline on +27 41 072 0154
  35. The Promoters reserve the right to disqualify any winner without informing the winner in case such winner fails to comply with the Promotion’s terms and conditions.
  36. All terms and conditions are subject to the laws of Republic of South Africa and should a doubt or dispute occur, it will be taken before the courts of Republic of South Africa. This Promotion is not applicable in conjunction with any other offers/ promotions offered by the Promoters.